- Investigation capability in Motor as well Non-motor
- Investigation of all suspected irregular/fraudulent claims and possible fraudulent transactions by suppliers (claims) within the time frame (SLA) as agreed with the Insurance Company. Upon finalisation of the investigation a written report and evidence will be submitted with our
- Tracing and recovery of stolen assets (hijacked vehicles and consignment)
- Gathering of information to determine liability
- Minimizing risk to the company
- Liaison with the Insurance Crime Bureau (ICB) and other insurance investigators, police agencies, external investigators and forensic experts to assist with the investigation of claims
- Compiling of reports on findings and recommendations
- Giving evidence in criminal and civil proceedings
- Use of technology to assist the unit in the detection, investigation and prevention of claims fraud
- Quantification of the claim (Assessment) Fees – to be agreed with the insurer.
Fees to be agreed with the Insurer